Clean OTRS
Imagine a robust and efficient service desk system as the OTRS, with a friendly interface and simple navigation, designed to increase your performance on the tool.
We seek inspiration from renowned webmail systems like Gmail, and we developed an interface that makes easier and confortable to read, open and organize your articles. Besides, we included the profile picture to facilitate the identification of agents and customers with Gravatar resource and intuitive icons.
Each agent can define which types of articles will show expanded by default. You can expand or minimize all items or search for texts in a very simplified way.